Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


Copyright

Amber Fashion LLC maintains the http://amberdxb.com Amber Dubai Website ("Site").

United Arab of Emirates is our country of domicile and stipulate that the governing law is the local law.

We will not trade with or provide any services to OFAC and sanctioned countries.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under U.A.E. and other copyright laws, and is the property of AmberDXB.com. The collective work includes works that are licensed to AmberDXB.com. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with AmberDXB.com or purchasing AmberDXB.com products and/or services. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by AmberDXB.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks

All trademarks, service marks and trade names of AmberDXB.com used in the site are trademarks or registered trademarks of AmberDXB.com.


Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, AmberDXB.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. AmberDXB.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. AmberDXB.com does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some regions do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Typographical Errors

In the event that an AmberDXB.com product and/or service is mistakenly listed at an incorrect price, AmberDXB.com reserves the right to refuse or cancel any orders placed for product/services listed at the incorrect price. AmberDXB.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, AmberDXB.com shall issue a credit to your credit card account in the amount of the incorrect price.


Limitation of Liability

AmberDXB.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the services and products offered on this site, or the performance of the services and products.


Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing a form, be it registration or for other related transaction process. These terms and conditions, or any part of them, may be terminated by AmberDXB.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice

AmberDXB.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to AmberDXB.com.


Miscellaneous

Your use of this site shall be governed in all respects by the law, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of AmberDXB.com products or services) shall be in the courts located in U.A.E. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of AmberDXB.com products) must be commenced within one (1) year after the claim or cause of action arises. AmberDXB.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. AmberDXB.com may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an AmberDXB.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

User

User is responsible for maintaining the confidentiality of his own account.

Customer using the website who are Minor/under the age of 18 shall not register as a User of the website and shall not transact on or use the website.


Product Pricing

Product pricing are quoted in AED. Visa or MasterCard debit and credit cards in AED will be accepted for payment. AmberDXB.com reserves the right to review published product pricing in the event of increases in costs or taxes which are beyond AmberDXB.com control.


Payment Terms

All payments must be made in the currency in which the product was accepted and should be made by means of electronic or telegraphic bank transfer. The client at all times remains responsible for bank charges incurred. Visa and MasterCard credit card payments will be accepted on condition that an administration fee of 3.5% is charged on the total amount processed.

Cardholder must retain a copy of transaction records and Merchant policies and rules.


Cancellation or Reduction of Online Purchases

Cancellation or reduction of online purchases made between 30 to 60 days, 50% of total purchased amount is refunded, net of bank charges, considering that the purchased product/s is/are of undamaged and quality of the goods is/are preserved. For cancellation or reduction of purchases for more than 90 days, refund is forfeited. Full purchase value is charged as a cancellation fee.

Refunds will be done only through the Original Mode of Payment.


Cancellation Policy

All cancellation and or reduction of online purchase/s requests must be made in writing and will only be considered as confirmed upon receipt of written notification from AmberDXB.com.

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

Confirmation of the payment with the SWIFT code and the relevant bank reference number is required in writing by AmberDXB.com and must be emailed to: AMBER DUBAI Sales Department, sales@AmberDXB.com

Return/Exchange Policy

Change of Mind Returns

"Change of mind" includes purchases you have made in error eg. accidentally ordered the wrong size or colour or items that don't fit the way that you would like.

We will accept a change of mind return provided it meets the following guidelines:
✔ Return within 30 days
✔ Return with proof of purchase
✔ Item must be unworn, unwashed, unused with all original tags/labels attached
✔ Returns must be made within the UAE
✔ Item is not listed as an excluded item as outlined below:

Faulty Product Returns

If something is faulty, incorrectly described or different from the sample shown we will provide an exchange or refund provided the item is returned within 45 days with proof of purchase.

Can't find your receipt? A bank statement will be fine. If you don't have that, get in touch and we'll do our best to track it down.

Exchanges

Exchanges for the same item in a different size will not incur any additional charges. If the new item is a different product (including a different colour) and there is a price difference you may need to pay the difference or receive a partial refund.

Refunds

If you request a refund, the purchase price (excluding delivery charges for online orders) will be refunded to you using the original payment method so if you paid cash we can offer a cash refund. If you paid using a card, please bring the same card with you as we will refund back to your card.

Returns Process (Online)

If your purchase was made online thru our Online Shop, you may choose to return to our online store, contact us thru our Online Form, or you can email us at service@amberdxb.com

Once received, we'll process the refund and notify you via email. Your refund will be credited back to you in the next 1-45 days, depending on the payment method used to place your order.

If the item returned does not meet our Returns and Exchange Policy above your order will be sent back to you.

Delivery/Shipping Policy For Products Purchased

Delivery

All items purchased online will be delivered thru Aramex within UAE and other GCC countries, and DHL for international.

When you place an order online, we'll send you an email confirmation to let you know when it's been shipped and is headed on its way to you. Typically, deliveries within UAE and other GCC countries will take 7-10 days.

For international orders, you will be provided a UPS Tracking Number, and delivery will take up to 7-14 days.

Aramex deliveries (UAE and GCC countries) — an additional 42 AED for shipping.

DHL deliveries (international) — an additional 67 AED for shipping.


Indemnification

You agree to indemnify, defend, and hold harmless AmberDXB.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.


Participation Disclaimer

AmberDXB.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, AmberDXB.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, AmberDXB.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to AmberDXB.com in its sole discretion.


Third-Party Links

In an attempt to provide increased value to our visitors, AmberDXB.com may link to sites operated by third parties. However, even if the third party is affiliated with AmberDXB.com, AmberDXB.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of AmberDXB.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, AmberDXB.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).


Acceptance of Terms

Acceptance of a product purchase by payment invoice constitutes consent to all provisions of the conditions in AmberDXB.com's terms irrespective if the Terms and Conditions are signed or not.

If there are any questions regarding these terms and conditions, you may contact us using the information below, or via our Online Contact Form.

AMBER DUBAI

info@AmberDXB.com

 

Free shipping on orders 1,000 AED

Order more than 1,000 AED and you will get free shipping Worldwide. Click here for more info.

Worldwide delivery

We deliver to the following countries: USA, Canada, Europe, Australia

60 days money back guarantee!

Not happy with our product, feel free to return it, we will refund 100% your money!